The demand for skilled information technology professionals continues to grow rapidly across South Africa. Businesses now rely heavily on computer systems, digital communication tools, and network infrastructure to operate efficiently.
For young people who want to enter the technology sector but lack practical experience, learnership programmes can provide a crucial starting point.
Ikusasa Technology Solutions has opened applications for the 2026 Technical Support Learnership Programme. This structured training opportunity is delivered in partnership with MICT SETA, the Sector Education and Training Authority responsible for developing digital and communications skills in South Africa.
The programme offers unemployed youth the chance to gain an industry-recognised qualification while developing practical ICT skills and workplace experience.
Programme Overview
The Technical Support Learnership Programme is designed to provide learners with both theoretical training and hands-on industry exposure.
Participants will complete a nationally recognised qualification while developing the technical and professional skills required to work in the IT support environment.
Programme details include:
Programme: Technical Support Learnership Programme
Training Provider: Ikusasa Technology Solutions
Qualification: National Certificate – Information Technology Technical Support (NQF Level 4)
SAQA ID: 78964
Credits: 163 Credits
Duration: 12 Months
Training Location: Umzimkhulu Campus, KwaZulu-Natal
Eligibility Age: 18 to 35 years
Minimum Qualification: Matric certificate with Mathematics and English
Training for the programme will take place at Esayidi TVET College at the Umzimkhulu Campus.
About the Technical Support Qualification
The learnership leads to a National Certificate in Information Technology with a focus on technical support.
This qualification equips learners with the skills required to support computer systems, assist users with technical issues, and maintain IT infrastructure within organisations.
The programme combines classroom-based instruction with workplace training, allowing participants to gain practical experience while studying.
Key areas of learning include:
Computer hardware troubleshooting
Operating system support
Network fundamentals
Help desk and technical support operations
Customer service within IT environments
Software installation and maintenance
Data protection and cybersecurity basics
Remote support tools
By the end of the programme, learners will have a strong foundation in technical support roles within the IT industry.
Programme Duration and Stipend
The learnership programme runs for a total period of 12 months.
During this time, learners will participate in structured training sessions while also gaining workplace exposure that allows them to apply what they have learned in real scenarios.
Participants will also receive a monthly stipend in line with guidelines set by MICT SETA.
Although the exact amount can vary depending on programme funding arrangements, stipends for similar learnerships typically range between:
R3 500 and R6 500 per month.
This financial support helps learners cover basic expenses while completing their training.
Training Location
Training will be hosted at the Umzimkhulu Campus of Esayidi TVET College in KwaZulu-Natal.
TVET colleges play an important role in South Africa’s education and skills development system. They focus on practical, career-focused training that prepares students for employment in various industries.
Hosting the programme at a TVET college allows learners to benefit from both academic instruction and practical learning environments.
Minimum Requirements
Applicants interested in the learnership must meet the following criteria.
Must be a South African citizen
Must be between the ages of 18 and 35
Must have a Matric certificate
Must have obtained at least 50 percent in Mathematics and English
Must not have previously participated in a MICT SETA funded programme
Basic IT knowledge will be considered an advantage
Meeting the minimum requirements does not guarantee acceptance, as learnership programmes often receive a high number of applications.
Shortlisted candidates may be contacted for further screening or interviews.
QUICK LINKS:
Documents Required for Application
Applicants should prepare the following documents before submitting their application.
Certified copy of South African ID
Certified copy of Matric certificate
Updated Curriculum Vitae
Academic transcript if applicable
Proof of residence
Contact details and references
Preparing these documents in advance can help ensure that applications are complete and submitted without delays.
How to Apply
Interested candidates can apply for the learnership by submitting their application to the training provider using the contact details below.
Application Email: info@ikusasatech.com
Phone: +27 82 494 7848
Telephone: 010 824 1153 / 1154
Applicants should ensure that all supporting documents are attached when submitting their application.
Why This Learnership Matters
The ICT sector continues to expand, creating opportunities for individuals with technical support and network administration skills.
Learnership programmes like this one provide young people with a pathway into the digital economy by combining education, training, and real workplace exposure.
For many participants, completing an IT learnership becomes the first step toward careers in areas such as technical support, system administration, network management, and IT service management.
Conclusion
The Ikusasa Technology Solutions Technical Support Learnership Programme for 2026 offers an important opportunity for unemployed youth who want to enter the information technology industry.
Through structured training, industry exposure, and an accredited qualification, participants can gain the skills needed to begin a professional career in IT.
For motivated young South Africans interested in technology and digital skills, this learnership could provide the foundation needed to move from unemployment into a growing and dynamic sector.
FAQs
What qualification will learners receive?
Participants will obtain a National Certificate in Information Technology – Technical Support at NQF Level 4.
How long does the programme last?
The learnership programme runs for 12 months.
Will learners receive a stipend?
Yes. Participants receive a monthly stipend according to MICT SETA guidelines.
Where will the training take place?
Training will be hosted at Esayidi TVET College Umzimkhulu Campus in KwaZulu-Natal.
Who can apply for the programme?
South African citizens between the ages of 18 and 35 who have a Matric certificate with at least 50 percent in Mathematics and English may apply.